Security deposits in PGs and coliving: how to get yours back

Deposit disputes are among the most common complaints in shared housing. The good news: most of them are preventable with a little paperwork upfront.

Before you pay

• Get the terms in writing — the exact deposit amount, refund timeline (for example "within 15 working days of move-out") and what can be deducted.
• Check the lock-in and notice period. Leaving before lock-in or without notice is the most common reason for deductions.
• Pay to the official account of the operator or owner, never to a personal UPI ID shared by an unknown "agent".

At move-in

Take timestamped photos and a short video of the room, furniture, mattress, washroom fittings and appliances. Share them with the resident manager by email or in the operator's app so there's a record.

During your stay

Raise maintenance issues in writing as they happen. If something breaks that you didn't cause, a written record protects you later.

When you leave

1. Serve notice in writing per the agreement.
2. Ask for a joint move-out inspection.
3. Return keys/access cards and get an acknowledgement.
4. Share your bank details for the refund in writing.

If the refund is delayed

Escalate politely in writing with your documents. On CoShelters you can raise a Deposit / refund dispute ticket — these are automatically marked high priority and our team will help mediate with listed operators.