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CoShelters

How can we help?

Answers for residents, students, owners and operators.

Community

Clubs are groups for a city, campus, profession or interest. Members post updates, organise meetups and help newcomers settle in.

Create a roommate profile with your budget, move-in date and lifestyle (food, sleep, smoking, cleanliness, work style). We rank people by compatibility and budget overlap; you can chat before sharing numbers.

Owners

Yes. Every owner can list a property for free. Paid plans add more listings, featured placement, a verified badge and analytics.

New listings are checked by our moderation team, usually within a few hours. For a Verified badge we do a physical or live video verification.

Leads arrive in your Leads CRM with WhatsApp, SMS and email alerts. You can chat in-app, log calls, schedule visits and export to CSV.

Yes. Choose "Aggregator" or "Developer" when you sign up to get a brand page, multi-property management and enterprise plans.

Open your brand page and click "Claim this profile". We verify your work email and documents, then hand over full control including listings and leads.

Payments

Plans and promotions are paid securely via Razorpay — UPI, cards, net banking and wallets. A GST receipt is generated automatically.

Plans can be cancelled anytime and remain active until the end of the billing period. Write to support for billing errors.

Safety

Use "Report" on any listing, post or profile, or raise a Safety ticket from Support. Safety and deposit tickets are automatically marked high priority.

Tenants

Yes. Searching, saving, comparing, enquiring, chatting with operators, booking visits and all community features are free for residents. We never charge brokerage.

It is a 0–100 score combining physical/video verification, listing completeness, resident ratings, operator verification and how recently availability was confirmed. Higher is better.

Open the listing, choose "Book a visit", pick a time and whether you want an in-person or live video tour. The operator confirms in the app and you get a WhatsApp/email reminder.

Only pay after you have visited (or video-toured) the property and only to the operator's official account. Never pay "holding" amounts to unknown UPI IDs. Report anything suspicious from the listing page.

Run a search with your filters and tap "Save & get alerts". Choose instant, daily or weekly — we notify you on WhatsApp and email when a new matching listing goes live.

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